As soon as your order is placed our team goes hard to work at sourcing, quality-managing and shipping. Our order processing time is generally 3-5 business days. Then, once your order is ready for the shipment, the tracking will be available and sent to you.
All items are made to order, so sometimes we need an additional 24-48 hours to source, because we have to engrave or custom produce it after you order. Customized items are not mass produced.
All orders are secured, insured and tracked with a live-status tracking ID. This means you can follow your order every step of the way.
If for any technical reason you have not received tracking information for your order within 5 business days of payment, please do not hesitate to contact us on firstname.lastname@example.org. Please allow 24 hours before a tracking number is available.
We ship worldwide via USPS, DHL and Express.
Shipping Time (business days)
|Region||Processing time||Delivery time||Commitment timeframe|
|North America region (excluded Mexico)||3-5||7-15||10-20|
|Europe & UK||3-5||15||18-20|
|Australia, New Zealand, Chile and other regions||3-5||15||18-20|
However we always aim to strive for customer satisfaction and we want you to have a good experience with our company. Therefor if there has been some mistake or error regarding delivery, please contact us and we will work something out to make sure you have a good experience.
Affected by Covid-19, there will be some delay on the delivery.