The lettering color: If you probably cannot clearly see the name in shiny gold, you can leave a note at checkout page, write down that you want the name in gray color, then we shall do so. :)
Attention: If there is no name customization in your order, we will contact you by email to confirm. Please reply to the email within 72 hours, otherwise, we will ship the unengraved version, please know.
Delivery Time : Processing Time+Shipping Time (business days)
Our order processing time is generally 3-5 business days. All items are made to order, so sometimes we need an additional 24-48 hours to source. This means that when you place your order, we print that item(s) just for you, one at a time for the best quality! Our shipping time is generally around 7-15 business days, and it will fluctuate in different regions.
Once your order is shipped, you will receive a shipping confirmation email so you can track it. But usually it takes 3-7 days for the carrier to upload the tracking information to the system. If you have not received any shipping information after the above package processing time, please contact our staff via email firstname.lastname@example.org and we will take care of it for you.
Our return policy lasts 7 days from the date of receipt. It is our mission to ensure that your Wordodiy shopping experience is simple and enjoyable. So if you have any questions about our products or services, please feel free to contact us at email email@example.com.