HOW TO ORDER & PERSONALISE Select your chosen items and quantity from the dropdown menu. Please enter the names you wish to be printed separated by a comma. eg: James, Laura For any other changes do not hesitate to contact us, thank you !
PRODUCT FEATURES: Print quality on both sides , 11Oz Glossy White High Grade AA Ceramic Mug. ( High Gloss Finish ) Dishwasher ( TOP RACK) & Microwave Safe Standard size mug measures approx 9.5cm high and 26.5cm diameter. Capacity 11 fl oz ****Text is printed on both sides of the mug. If you would like the image on just one side, please specify in the order notes.***
All of our products are hand-pressed/hand-made in our studio. Our printing creation process provides a large range of photographic quality print offering vibrant colours and quality standards using the best sublimation ink, machines, transfer paper and professional softwares so the graphic wont fade. Check the other listings for more products.
QUALITY GUARANTEE If you are unhappy with your purchase or the item is damaged we will fully refund your order or ship a replacement to you . - We are not responsible for errors on product personalisation inputs; - Photo evidence might be required for refunds purposes ; - Refunds will not be issued due to missread product description.
Delivery Time : Processing Time+Shipping Time (business days)
Our order processing time is generally 3-5 business days. All items are made to order, so sometimes we need an additional 24-48 hours to source. This means that when you place your order, we print that item(s) just for you, one at a time for the best quality! Our shipping time is generally around 7-15 business days, and it will fluctuate in different regions.
Once your order is shipped, you will receive a shipping confirmation email so you can track it. But usually it takes 3-7 days for the carrier to upload the tracking information to the system. If you have not received any shipping information after the above package processing time, please contact our staff via email email@example.com and we will take care of it for you.
Our return policy lasts 7 days from the date of receipt. It is our mission to ensure that your Wordodiy shopping experience is simple and enjoyable. So if you have any questions about our products or services, please feel free to contact us at email firstname.lastname@example.org.